Refund Policy

You’ll get a refund, if

  1. Any item has not been downloaded yet.

You’ll not get a refund, if

  1. You bought an item by mistake.
  2. You change your mind.
  3. You don’t have enough skills to use the item.
  4. If there is an issue with 3rd party plugins/scripts.
  5. Conflicting with 3rd party addon or not working with a 3rd party addon/plugins/script.
  6. Your server has a limitation to use our item.
  7. The issue you mentioned is not correct.


Usually, it takes around 3-5 working/business days to process the refund by our billing team, but it can take 7-15 days for your bank to transfer the money to our account. If it takes longer than this, please contact us via our website / submit a ticket.